Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at mo. Please note that returns will need to be sent to the following address: momcorner.shop@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at momcorner.shop@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at asmanish45@gmail.com.
Return & Refund Policy
At Momcorner.shop, customer satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help.
Return Eligibility
Items may be eligible for return if:
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The return request is made within 7 days of delivery.
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The item is unused, unworn, and in its original condition.
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The product is returned with its original packaging, tags, and accessories.
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Proof of purchase is provided.
Non-Returnable Items
The following items are not eligible for return:
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Personalized or custom-made products
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Gift cards
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Perishable goods
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Opened hygiene and personal care products
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Items marked as non-returnable on the product page
Return Process
To request a return:
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Email us at momcorner.shop@gmail.com.
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Include your order number and reason for the return.
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Our support team will review your request and provide return instructions if eligible.
Returns sent without prior approval may not be accepted.
Refund Process
Once the returned item is received and inspected, we will notify you regarding the status of your refund.
If approved, refunds will be processed within 5–7 business days and credited to the original payment method used for the purchase.
Depending on your payment provider, it may take additional time for the refund to appear in your account.
Exchanges
We only replace items if they are defective, damaged, or incorrect. Exchange requests are subject to product availability.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery at momcorner.shop@gmail.com.
To help us resolve the issue quickly, please include:
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Your order number
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Photos of the product
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Photos of the packaging
Return Shipping Costs
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If the return is due to a damaged, defective, or incorrect item, we may cover the return shipping cost.
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For customer-initiated returns, return shipping charges may be the responsibility of the customer.
Refund Exceptions
Shipping fees, handling charges, and other service fees are generally non-refundable unless the return is due to our error or required by applicable law.
Contact Us
For any return or refund-related questions, please contact:
Email: momcorner.shop@gmail.com
We are committed to providing a fair, transparent, and customer-friendly resolution process.